Company Objective
Charnley House aims to become the first choice for residential elderly care in the Tameside, Stockport and Manchester areas for residents, their families, the NHS and Social Services.
Mission Statement
The priority of our philosophy of care at Charnley House is the rights of the residents and providing care in a home-like setting. We strive to advance these rights in all aspects of the environment and the services we provide and will endeavour to encourage all our residents to exercise their rights to the full, in a family-like environment. We are committed to achieving our stated aims and objectives for care, these being driven by the needs, abilities and aspirations of our residents and thus providing a truly high quality service for our clients, customers and residents.
Business Goals
- Endeavour to achieve increased occupancy
- Maintain present NVQ 2 qualifications of 80% and NVQ levels of 65%
- Continue to develop a team approach with common unifying policies, standards for health, social care, routines and working practices
- Increase awareness through training and supervision regarding safeguarding adults, the Mental Capacity Act (MCA) and Deprivation Of Liberty Safeguards (DOLS)
- Work to meet and exceed the requirements of the Care Standards Act 2000.
- Continue to achieve the Tameside Social Services quality premium payment
- Ensure Charnley House continues to work to IIP standards and performance indicators