High Level
In order to protect and minimise the risks to our vulnerable resident, we have decided to implement the Pandemic and Business Continuity Plans and are restricting all non-essential visiting with immediate effect. All entertainment and activity sessions have been postponed.

All residents and staff remain unaffected by the virus.

Update – 3 April 2020
A reminder that we are asking all the essential visitors who do come into the home to consent to us checking their temperature and them taking the usual precautions with regards to hand washing, infection control and appropiate distancing.

Thank you everyone for your continued support.

Update – 22 March 2020
Nothing to add.

Update – 19 March 2020
Thank you everyone for your messages of support and also thank you especially for all for the suggestions. The conversations we’ve had over the last couple of days have certainly been useful for us here at Charnley House and hopefully for you also.

As we are all aware we are treating each day as it comes and learning from things as they come up.

We know how important it is that you stay in touch with your loved ones as such we have done the following:

  • Created Skype accounts to help face to face communications
  • Have a mobile phone complete with WhatsApp for voice conversations or video calls

For Skype if you search for any of the following or click the link:

For WhatsApp Video/Phone calls to your loved ones you can use the following:

  • 07311 612635
  • 0161 368 4664 (the main number as normal)

As always if you wish to email a loved one and we can print it out you can email:

Again massive thank you for all the support so far. Please let us know if there is something we’ve missed and we will see what we can do.

Lynn

Update – 17 March 2020
In order to protect and minimise the risks to our vulnerable resident, we have decided to implement the Pandemic and Business Continuity Plans and are restricting all non-essential visiting with immediate effect. All entertainment and activity sessions have been postponed.

This is not a decision we’ve taken lightly since we understand the negative impact this coud have on all those involved. These precautions will help reduce the risk of a potentially dangerous virus from entering the home. Currently there are no residents or staff affected by the Coronavirus.

Please feel free to phone and speak to your relative or email, we will print off any emails you wish to send to care@charnleyhouse.co.uk.

We genuinely appreciate your support and understanding during this time. Please don’t hesitate to get in touch with any of the senior team on 0161 368 4664.

Also we are working on getting a mobile phone with WhatsApp so that you will be able to video call your relatives, please stay tuned.

Thank you for your support and we apologise for the disruption and difficulties this will bring. We shall of course keep everyone informed every step of the way.

Lynn @ Charnley House