As part of our continual improvement here at Charnley House, we have recently been accepted on the North West “6 Steps End of Life Care Programme for Care Homes”. The programme aims to ensure that high quality person-centred care is provided to individuals nearing the end of life. This care shuld be well planned, co-ordinated and monitored while taking into account their needs and wishes to try and ensure as good a death as is possible.
We appreciate that care is sometimes difficult for all those involved, but we feel that being able to respond to the challenges that we may come across means we provide better care. We look forward to learning how we can improve our care.